Service terms
General terms for estimates, mobile work-space conditions, parts, authorization and scheduling.
Estimates
An initial estimate may change after inspection if the vehicle condition, required parts or job complexity differs from the information provided.
Authorization
Additional work should not be performed without explaining it and receiving approval from the customer.
Safe work area
The customer must provide a legal, stable and reasonably safe work location with enough space. Work may be postponed or declined because of weather, traffic, unstable ground or other safety concerns.
Parts
Parts, brands and warranties are confirmed for each job. Customer-supplied parts may have different labor or warranty conditions.
Scheduling and cancellation
Appointments are confirmed through WhatsApp. Cancellation conditions, reserved time and any travel charge are communicated before scheduling.
Hours and availability
There is currently no fixed public schedule. Appointments are confirmed through WhatsApp based on availability.
Payment methods
Cash and bank transfer are accepted. Any deposit or payment condition must be confirmed before service.
Primary area and travel
The primary operating area is Dubuque, Iowa. Farther locations may include an additional travel charge that is disclosed and accepted before scheduling.
Warranty
Any warranty must be stated in writing for the specific repair, including its duration, covered parts or labor and exclusions.
Jobs requiring a shop
Some repairs cannot be completed on-site and may require towing, a lift, specialized programming or shop-only equipment.